At Kedy Technologies, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products, services, and website.
1. Information We Collect
Information you provide
We collect information you provide directly to us, including when you create an account, use our APIs, contact support, or communicate with us. This includes:
- Name and contact information (email address, company name)
- Account credentials
- Billing and payment information
- Content you submit to our models and services
- Communications with our team
Information collected automatically
When you use our services, we automatically collect certain information, such as:
- Log data (IP address, browser type, pages visited, timestamps)
- Device information (hardware model, operating system)
- Usage metrics (API calls, latency, error rates)
- Cookies and similar tracking technologies
2. How We Use Information
We use the information we collect to:
- Provide, operate, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and security alerts
- Respond to comments and questions
- Monitor and analyze usage trends
- Detect and prevent fraudulent or abusive activity
- Comply with legal obligations
We do not use your prompts or model outputs to train our models without your explicit consent.
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. API request and response logs are retained for 30 days by default; this period can be adjusted in your account settings.
5. Security
We implement industry-standard technical and organizational measures to protect your information, including encryption in transit (TLS 1.3) and at rest (AES-256), access controls, and regular security audits. We are started our SOC 2 Type II application. However, no system is completely secure and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal information
- Object to or restrict certain processing
- Data portability
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at [email protected]. We will respond within 30 days.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or prominent notice on our website at least 30 days before the change takes effect. Your continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: